TERMS OF SERVICE
Last updated: October 29, 2026
These Terms of Service ("Terms") are an agreement between you and VOSSURE LLC, a Tennessee limited liability company ("Vossure," "we," "us"). They cover your use of the Vossure app, the website at vossure.com, and your Vossure membership. By applying, creating an account, or paying dues, you agree to these Terms.
1. Who can join
Vossure is for adults only. You must be at least 18 years old to apply, create an account, or attend events. Membership is by application. We review every application and may accept, waitlist, or decline any applicant at our discretion.
2. Your account
Keep your login secure and your information accurate. You are responsible for activity on your account. Tell us at support@vossure.com if you think your account has been accessed without permission.
3. Membership dues
- Dues are set by chapter. The price and billing options (for example monthly or semester) are shown in the app before you pay.
- Payments are processed by Stripe. Vossure never sees or stores your full card number.
- Dues are billed in advance.
- Automatic renewal: your membership renews automatically at the end of each billing period and your saved payment method is charged the then current dues, until you cancel.
- We may change dues with reasonable advance notice. Changes apply starting with your next billing period.
- Taxes may apply where required by law.
4. Pledging to a chapter that has not launched yet
Some chapters open for pledges before they launch. When you pledge, you save a payment method with Stripe and you are not charged that day. Your first dues charge happens only when the chapter launches. The app shows the monthly dues for that chapter before you save your card. You can release your pledge any time before the chapter starts launching by choosing a different chapter in the app or by emailing support@vossure.com.
5. Failed payments
If a payment fails, we and Stripe will notify you and retry the charge for up to 7 days. You can update your card in the app at any time during that window. If payment still is not completed, your member access pauses and your membership may be canceled.
6. How to cancel
You can cancel any time in the app: Settings, then Membership and Billing, then Manage or Cancel Membership. You can also email support@vossure.com.
- Cancellation takes effect at the end of your current billing period. You keep access until then, and you will not be charged again.
- Dues already paid are not refunded, except where required by law.
- Deleting your account is different from canceling. Deleting your account cancels your membership immediately and any remaining paid time is forfeited.
7. Coming back
If you cancel, you can rejoin later without reapplying, as long as your chapter is still active. Rejoining starts a new membership at the chapter's current dues. Past discounts may not carry over.
8. Transferring chapters
Active members can transfer to another live chapter in the app. Your chapter access moves right away. Nothing is charged at the time of transfer. The new chapter's dues start at your next renewal. Transfers are limited to once every 30 days, and chapter leaders must contact us to transfer.
9. Events and the Participant Waiver
Vossure events include physical activity such as running, sprints, boxing, workouts, and hikes. Taking part involves real risk of injury. You must sign the Vossure Participant Waiver before attending events, and the waiver is part of your agreement with us. Talk to a doctor before starting any new physical activity. You participate at your own risk and choose your own level of effort.
Events may be photographed or filmed. The Participant Waiver explains how event photos and video may be used.
10. Community conduct
Vossure is built on respect. You agree not to harass, threaten, or discriminate against anyone, share anything illegal or sexually explicit, impersonate others, spam, or misuse the app. We may remove content, suspend, or end any membership that breaks these rules or puts members at risk. If we end a membership for a conduct violation, paid dues are not refunded except where required by law.
Vossure has zero tolerance for objectionable content or abusive users. Content that is offensive, harassing, hateful, sexually explicit, or abusive will be removed, and users who post it will be removed from Vossure. You can report content or block any user in the app. We review reports within 24 hours.
11. Your content
You own what you post. By posting photos, messages, or other content in Vossure, you give us permission to host, display, and share it inside the Vossure community so the app can work. You are responsible for what you post and must have the right to share it.
12. Chapter leaders
Chapter leaders also have a separate Leader Agreement. If the Leader Agreement and these Terms conflict on a leader topic, the Leader Agreement controls.
13. Disclaimers
The app and events are provided "as is." Vossure does not provide medical, fitness, financial, or professional advice. Points, streaks, rankings, and rewards have no cash value.
14. Limitation of liability
To the fullest extent allowed by law, Vossure is not liable for indirect, incidental, or consequential damages. Our total liability for any claim related to Vossure is limited to the dues you paid us in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited by law.
15. Governing law
These Terms are governed by the laws of the State of Tennessee. Any dispute will be handled in the state or federal courts located in Tennessee, unless the law where you live requires otherwise.
16. Changes to these Terms
We may update these Terms. If we make a material change, we will notify you in the app or by email before it takes effect. Continuing to use Vossure after the change means you accept it.
17. Contact
VOSSURE LLC
116 Agnes Rd Ste 200, Knoxville, TN 37919
support@vossure.com