PRIVACY POLICY
Last updated: October 17, 2026
This policy explains how VOSSURE LLC ("Vossure," "we," "us") collects, uses, and protects your information when you use the Vossure app, vossure.com, and your membership.
1. Who this is for
Vossure is for adults 18 and older. We do not knowingly collect information from anyone under 18. If we learn we have, we will delete it.
2. What we collect
Information you give us
- Contact and account info: name, email, phone number, Instagram handle
- Your membership application and answers
- Profile info: photo, bio, chapter
- What you post: chat messages, direct messages, photos, posts, and other community content
- Event activity: RSVPs, attendance, points, streaks, and similar progress
- Legal records: when you sign the Participant Waiver or a Leader Agreement, we keep your legal name, age confirmation, signature, the document version, and when you signed. Leader Agreements may also include a mailing address.
- Support messages you send us
Payment information
- Dues are processed by Stripe. Vossure never sees or stores your full card number. We receive limited payment details such as card brand, last four digits, and billing status.
- Chapter leaders who receive payouts provide bank and tax details directly to Stripe.
Information collected automatically
- Device and app info such as app version, build number, and a device token used for push notifications
- Crash and performance data to fix bugs
Camera and photos
The app only uses your camera or photo library when you choose to take or add a photo (for example in chat, direct messages, your profile, posts, events, or chapter pages).
What we do not collect
We do not collect your precise location. We do not sell your information, and we do not use it for cross app advertising or tracking.
3. How we use your information
- Review applications and run your membership
- Process dues, pledges, payouts, and receipts
- Run events, chapters, chat, and community features
- Send account, billing, event, and safety notifications by email and push
- Keep the community safe and enforce our Terms
- Keep legal and financial records
- Fix problems and improve the app
4. Who can see your information
- Other members can see your profile and what you post in the community.
- Approved applicants to your chapter may see your profile photo, without your name, in the chapter preview. You can turn this off in the app under Settings with "Hide my photo from the chapter preview." Community Win photos are only visible to members of that chapter.
- Chapter leaders and Vossure admins can see the member information needed to run a chapter, such as your name, contact info, membership status, and attendance.
- Service providers that help us run Vossure, only as needed:
- Stripe (payments, payouts, tax forms)
- Clerk (login and account security)
- Resend (email delivery)
- Expo, Apple, and Google (push notifications)
- Replit (app hosting and database)
- Google Workspace (support email)
- Google Fonts and Fontshare (fonts on our website)
- The law: we may share information if required by law or to protect someone's safety.
5. How long we keep it
We keep your information while you have an account and as long as needed to run the community. Some records are kept longer because the law requires it, including signed waivers and agreements, payment records, and tax records.
6. Deleting your account
You can delete your account in the app: Settings, then Delete Account. You can also email support@vossure.com.
When you delete your account, we cancel your membership right away, close your login, and delete or anonymize your profile and content. We keep signed waivers and agreements, payment records, and tax records as required by law. Some content may remain in anonymized form (for example, a message in a group chat shown without your name).
7. Your choices
- Update your profile in the app at any time.
- Hide your photo from your chapter's preview in Settings.
- Turn push notifications off in your phone settings.
- Email support@vossure.com to request a copy of your information or to correct it.
8. Security
We use industry standard protections and trusted providers to keep your information safe. No system is perfect, so please use a strong password and keep your login private.
9. Changes to this policy
If we make a material change, we will notify you in the app or by email before it takes effect.
10. Contact
VOSSURE LLC
116 Agnes Rd Ste 200, Knoxville, TN 37919
support@vossure.com